We don’t push specific types of software, and we’re not married to cloud-based or on-site hosting. We assess your needs and goals so we can recommend the right mix of products and services, and are there to guide you all along the way. See our services.
Through our experience as consultants, we know exactly what clients are looking for – and what employees need to thrive. See select work.
We’re constantly surveying the technological landscape, evaluating what we find, and writing articles and providing resources to share with our community. See our insights.
We’re known for outstanding response times. We meet or exceed our service KPIs over 95% of the time, and provide support 24-hours a day, seven days a week. See our services.
ERP-One was founded in 2004 in Calgary, Alberta, Canada by three highly experienced JD Edwards consultants who saw an opportunity to provide better service to people who rely on EnterpriseOne.
As our reputation for being excellent technical consultants grew, our clients asked us to expand to other areas. We embraced the challenge, and evolved into a full-service consultancy, offering functional applications as well as technical solutions.
We’ve always been open and transparent, and as the JD Edwards product matures this is even more important. We’re here to support you with your investment, help you understand the pitfalls, sort through the hype, and advise you on your best options – now and in the future.
Oracle & SQL Server Database Administration
A Database Administrator (DBA) is responsible for database performance, integrity, backup and recovery, refreshes, and security as well as troubleshooting any issues.
Sincere Dedication, Patience! All good things come to those who wait.
Senior ERP Financial Consultant
I am a Certified Public Accountant (CPA) with the Texas State Board of Public Accountancy with over nineteen years’ experience in Enterprise Resource Planning (ERP) project implementation and support. I have concentrated on the implementation and support of JD Edwards EnterpriseOne and World applications in multi-company and multi-currency environments. I am a Certified JD Edwards EnterpriseOne Finance Implementation Specialist. My experience with the application also includes work process re-engineering, project plans, budgets, user training, application support, and creating and generating reports.
Attention to detail. Very analytical. Patient and great communicator. Knowledgable.
My hobbies are fashion, gardening and cooking.
Senior Account Executive
New Business Development
Responsible for introducing our company and our secret sauce to potential clients. I tell everyone how good we are, and then my team proves me right!
I love to cook, because I love to eat. I love to travel and see new things. I am currently rebuilding a 1965 Mustang to Resto-Mod status. I’ll sell that and start another one, but only after driving it around and having some fun. I love the idea of bringing another classic back to life.
CNC troubleshooting, BSSV, certificate management, tools upgrades, integration, etc.
I keep your system running smoothly, by proactively and reactively helping the customer make the correct decisions dealing with issues and general maintenance.
When Chris is not in front of the computer, he enjoys exploring local trails on his Polaris RZR. If told it can’t be traversed, Chris must try it at least once.
JDE CNC, Oracle JET, Mobile Development, Integration, Magic XPI, Java and web development
I’m an expert in making complicated systems and tools work together.
Expert at making outdoor skating rinks.
Management, Project Management, Strategic Planning, Business Process Design and Implementation, Technical Architecture, ERP Technical Implementation, Development
David has more than eighteen years of management, strategic planning and business process implementation experience with many leading North American corporations. Throughout his career he has been instrumental in using technology to design business processes that improve the profitability of companies. In his most recent role he provides the services of managing the integration of strategic information through the technical implementation of the Oracle EnterpriseOne ERP software system. This integrated package allows companies to build streamlined and cost effective internal business processes, thereby minimizing costs and allowing them to focus on their customers.
In my free time, I enjoy building, construction and woodworking. I find these hands on skills help me be a better thinker and problem solver in my role at ERP-One. I really enjoy exercise, fitness and diet, and working towards improving myself through these studies. I’m an addict for Podcasts, it’s a great way to learn and get knowledge. I listen to them for anything and every topic I find interesting, and always have at least 20 on the go at all times.
Organization and Problem Solving
I’m a details guy and I love lists. I have lists of my lists. GTD anyone? I try to make sure things are consistent and people get what they need, when they need it.
Never stop learning – knowledge is free, and it’s everywhere! Whether I’m learning to be a better gardener, a better father or a healthier individual – we have to keep our minds open to new ideas and better ways of doing things.
Day to day technical (CNC) support
I seek to provide efficient and effective service in response to client requests and reported issues so that our clients are better able to serve their clients.
Dwayne holds the title of “Most Boring Person in the World”, but will occasionally break out his Illudium Q-36 Explosive Space Modulator to spice things up.
I love to work with people and take pride in being a good listener
We have built a great team and environment that promotes innovation, rewards exceptional service, and ensures that we are sharing our knowledge.
Balance is critical in my life. Reading, guitar, exercising and making my family laugh help me manage the stresses of a busy life.
CNC infrastructure & architecture, implementation & upgrade, project management, system optimization, technical roadmap
Assurance of work quality, thorough planning to minimize risks, project leadership providing guidance and vision.
Avid tennis player and skier, Jean-Paul enjoys hiking and loves cooking and traveling!
Managed Services Lead
Team leader & manager, customer service, JD Edwards CNC, resource planning, technical troubleshooting
Responsible for the delivery of managed services. Is the single point of contact for managed services related issues.
Oracle certified JD Edwards CNC. Also enjoys food & travel.
Senior Database Consultant
Database architecture and administration
Anything and everything database related; emphasis on troubleshooting and optimization.
“People who wonder whether the glass is half empty or half full are missing the point. The glass is refillable”.
JDE CNC Consultant
Planning, upgrades, and troubleshooting
Detail oriented, jumping in on troubleshooting whenever needed, and documenatation specialist.
Marcus enjoys coaching basketball, volunteering, and participating in as much physical activity as possible.
Director of Customer Success
Client management, strategic thinking, security
Investing time with customers, helping them identify needs that we build and deliver solutions for, with the goal of making our customers innovative and transformative leaders in their industry.
Matt is passionate about fitness, and CrossFit in particular. He coaches at a gym in Calgary. He is also partway through earning his Executive MBA degree from the University of Calgary.
Customer Experience and Corporate Communications
Client management, written communications
Makes sure that we are delivering value to our clients, listening to concerns, and closing the feedback loop.
Melissa appreciates proper spelling and grammar. She enjoys true crime podcasts and is always happy when playing sports or running.
Senior CNC Consultant Team Lead
E1 CNC, E1 Performance, E1 Security, Oracle DBA, OS Scripting (Windows, AIX, Linux)
Handle all aspects of an E1 Technical Implementation (Planning, Installing, Testing, Support, Automation).
Mike is always curious to learn new things and is an avid documentary nut on wide variety of topics. He is a certified Scuba Dive Master. He likes family gatherings, traveling, going to the movies (especially sci-fi), seeing shows, and loves 80`s & classic soundtrack music.
Service Innovation Leader
E1 CNC, Automation, Project & Process Management, RevSoft Admin, Autom8 Admin
Removes redundant tasks and wasted effort to ensure our clients are getting the best value for money. Streamlines processes. Ensures client projects are kept on track and acts as an escalation for both Consulting and Managed Services engagements.
Michelle hates waste and is always trying to remove redundant effort by introducing automation – not just at work, but at home too (“Hey Siri, text Bedroom Fan #TurnOn” – yes, that actually works)! Loves all music, apocalyptic movies, the ocean, the mountains and the snow! With a passion for traveling, hiking, backpacking and camping, she’s happiest on the trail!
Project management, digital transformation, architecture design and review, upgrade planning and execution
Monitor and control project tasks, adjust schedule as required, design technical architecture to support business requirements.
Nick is an avid water-skier, a member of the PMI technology triangle chapter and loves to spend time teaching his kids how to ice skate.
Accounts Payable, Accounts Receivable, Payroll, Financial Reporting, Open Air and Timesheet Maintenance
Makes sure clients are billed with accurate timesheets and rates.
Pam disappears to the mountains to hike or snowshoe with her rescue dog, Ralph, on the weekends. Her daughter lives in the Okanagon, so she also makes frequent trips to central BC to go horseback riding.
JDE Security Maintenance and Design
Specializes in implementing and redesigning security models along with upkeep of currently implemented models.
Recently a first time Dad, Paul is an avid homebrewer and loves everything from making to enjoying craft beer. He also can’t turn down a good rock concert.
Director of Snack Acquisitions
Sleeping 7 hours a day, low pitched growling during office meetings, and efficient consumption of snacks
Fulfills only his own needs, by acquiring snacks and rubs, in a timely fashion.
Ralph has a passion for breakfast, dinner and snacks. He also has a black belt in mooching of snacks from those he meets on his off leash park walks, and his mountain hikes.
Day to day technical (CNC) support
I handle all the details so the client doesn’t have to.
Chicago Black Hawks draft pick in a previous career.
Intermediate Consultant CNC Managed Services
Scheduled maintenance, troubleshooting, programmed solutions, iSeries support
Ensures system availability and stability through automated and scheduled maintenance. Meets with clients to understand their business requirements and project plans.
Steve enjoys hiking and travel. Licensed to push people out of air-planes (skydiving instructor certified).
Internal Talent Coordinator/Office Administrator
Talent recruitment, project coordinating, office coordination
Supports employees behind the scenes so they can focus on the client and assists with finding the best consultants for our clients.
Sue is addicted to all shows “British” on Netflix, she’s a runner/spinner/yogi and currently volunteers at a shelter for women & children impacted by domestic abuse.
Senior JD Edwards Technical Consultant
Installs, Upgrades, Troubleshooting, Development
Responsible for the technical tasks involved in new installs or upgrades, ensuring everything is documented and completed in a timely, efficient manner.
When not working you can usually find me out running or watching/listening to/playing soccer. I am a bit of a fanatic!